Publish date: 13 October 2022

The System Transformation team at NHS England are pleased to announce new dates for cycle three of the learning and development programme for major service change. This is a national training offer, the purpose of which is to provide learning on the fundamental components that drive service change, as well as the opportunity to develop peer-to-peer networking with colleagues working in and around service change. So far, we have delivered this programme to over 230 colleagues, with positive evaluation on content and delivery.

To understand more about the programme, we are pleased to also share our new interactive brochure. This brochure aims to give you an in-depth overview of the programme: what it’s all about, why you should sign up, and what you can expect to gain from it.

Target audience:

  • Commissioners, providers, specialised commissioning colleagues, regional system transformation teams, clinicians, communication and engagement leads, and anyone else involved in service change programmes
  • Modules are designed for colleagues working at all levels

Benefits of attending:

  • Free to attend
  • All modules are CPD–accredited
  • Attend one or several of the modules
  • Modules are led by subject matter experts from CF and Hood & Woolf
  • Modules aim to improve the service change process for local systems and provide tools to aid approach and delivery

Dates and registration links:

Module description


Eventbrite link

How to plan and structure the change programme – full day

Wednesday 30 November 2022

9.30am to 4.30pm

Taking a systems approach to options development and appraisal – half day

Tuesday 06 December 2022

9.30am to 1pm

Developing an effective, continuous engagement strategy – full day

Thursday 15 December 2022

9.30am to 4.30pm

Working with local government – half day

Tuesday 10 January 2023

9.30am to 1pm

Assessing and managing risk in service change – lunch and learn

Wednesday 25 January 2023

12.30pm to 2pm

Preparing for public consultation – full day

Thursday 02 February 2023

9.30am to 4.30pm

Addressing health inequalities, and equality and diversity in your service change – half day

Wednesday 22 February 2023

9.30am to 1pm

Working with the VCSE sector – half day

Tuesday 28 February 2023

9.30am to 1pm

Planning and producing a PCBC – half day

Wednesday 08 March 2023

9.30am to 1pm

An introduction to the capital and financial elements of service change – lunch and learn

Tuesday 21 March 2023

12.30pm to 2.30pm

Clinical engagement in the service change process – half day

Thursday 30 March 2023

9.30am to 1pm


Feedback from past attendees:

  • ‘Excellent session and very informative, a fab and knowledgeable trainer (Steph) and facilitation in breakout (Anna)’
  • ‘Really enjoyable and informative session, linked well to last week’s session and provides an excellent refresher or training for staff involved in service redesign’
  • ‘Fantastic session –rich and beneficial. I was impressed at how engaging it was for such a long session’
  • ‘A good overview and education of the subject, really informative; my knowledge at the start was minimal but I now feel much more confident’
  • ‘I liked the variety and opportunity to engage, the interactivity and breakout sessions. Very well organised and run’

Contacts and additional information: